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Return Policy

Returns Policy

Returns & Refunds

Within 30 days of purchase, if a customer has a change of mind products can be returned to Swing providing:

  • Products are completely unused and brand new 
  • Products are in their original packaging 
  • The customer pays the return freight to Melbourne
  • A return authority is obtained from sales@swingstore.com.au

Within 30 days of purchase, the owners can return a used product. This is providing:

  • A return authority is obtained from sales@swingstore.com.au 
  • It is in the original packaging 
  • The owner pays the return freight to Melbourne 
  • 20% restocking fee applies [of the full retail price]
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